Support

How do returns work? What do I have to do?

We offer free returns within 14 days from delivery for orders placed online through keiproguitars.com. If you wish to return any ordered products, please contact our customer support within 2 weeks from delivery to obtain a Return Merchandise Authorization (RMA).

We will organize the return shipping and let you know about the arrangements.

If the purchase was done through any other channel, such as a dealer, you need to contact the seller for the return.

For conditions that apply, please see Keipro Purchase and Returns Policy.

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